Effective Date: [PLACEHOLDER_DATE]
These Payment Terms govern all payments made on [PLACEHOLDER_WEBSITE], a digital design studio and service platform that allows users to purchase digital templates, order digital services, and hire specialists on an hourly basis. By completing a payment on the website, you agree to these Payment Terms.
1. Accepted Payment Methods
Payments on the platform are processed through secure third-party payment providers.
Accepted payment methods may include:
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bank cards (e.g. Visa, Mastercard);
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other payment methods supported by the payment provider at checkout.
All transactions are protected using industry-standard security measures, including encryption and authentication protocols such as 3D Secure (3DS), where applicable.
2. Payment Authorization
By placing an order, you authorize [PLACEHOLDER_COMPANY_NAME] to charge the full amount of the selected products or services, including any applicable taxes or fees, to your chosen payment method.
Once the payment is successfully completed:
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the order is considered confirmed;
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a confirmation email is sent to the email address associated with your account;
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access to digital products or initiation of services is granted according to the order details.
3. Digital Products and Services
Digital Templates
Digital templates are delivered electronically and are considered delivered once access is granted. Due to the digital nature of these products, all template purchases are final unless otherwise required by law.
Services and Hourly Specialists
Services and hourly-based specialist work are paid in advance. Work begins only after:
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successful payment, and
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submission of required project information or a completed brief, if applicable.
4. Refunds and Cancellations
Refunds are generally not provided once:
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a digital product has been delivered;
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a service has started;
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or specialist work has been initiated.
Refunds may be issued only in the following cases:
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duplicate charges;
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technical errors during payment;
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failure to deliver the purchased product or service due to platform error.
All refund requests must be submitted within a reasonable timeframe by contacting support.
5. Billing Issues and Disputes
If you believe there has been a billing error, unauthorized transaction, or payment issue, please contact us at [PLACEHOLDER_EMAIL]. We will review the issue and take appropriate action in accordance with applicable laws and payment provider policies.
6. Payment Security
We do not store full payment card details on our servers. All payment information is handled directly by secure, PCI-compliant payment providers. We use appropriate technical and organizational measures to protect payment data and prevent unauthorized access.
7. Changes to Payment Terms
We reserve the right to update or modify these Payment Terms at any time to reflect changes in payment methods, legal requirements, or business operations. Any updates will be published on this page with a revised effective date.
8. Contact Information
For questions regarding payments, billing, or transactions, please contact us:
Website: [PLACEHOLDER_WEBSITE]
Email: [PLACEHOLDER_EMAIL]
[PLACEHOLDER_COMPANY_NAME]
Registration Number: [PLACEHOLDER_REG_NUMBER]
Legal Address: [PLACEHOLDER_LEGAL_ADDRESS]