Privacy Policy

Effective Date: [PLACEHOLDER_DATE]

At [PLACEHOLDER_WEBSITE], we respect your privacy and are committed to protecting the personal data of our users. Our website operates as a digital design studio and service platform where users can purchase ready-made website templates, order digital services, and hire specialists on an hourly basis. All transactions, communications, and service workflows are handled through the website.

 

1. Information We Collect

We may collect the following types of information:

Personal Information

When you register an account, place an order, or hire a specialist, we may collect your name, email address, billing details, and other contact information.

Account and Order Data

This includes information related to your orders, selected services, purchased templates, hired specialists, order statuses, invoices, and communication related to project execution.

Usage and Technical Data

We automatically collect technical information such as IP address, browser type, operating system, device type, and interaction logs to ensure platform stability and security.

Cookies and Tracking Technologies

We use cookies and similar technologies to manage sessions, remember preferences, and improve user experience.

 

2. How We Use Your Data

We use collected information to:

  • Operate and maintain the functionality of the platform.

  • Process payments, orders, and service delivery.

  • Provide access to personal accounts, order history, and project-related communication.

  • Send transactional emails such as order confirmations, invoices, and project briefs.

  • Improve website performance, usability, and security.

  • Comply with legal and regulatory obligations and prevent misuse or fraud.

 

3. Legal Basis and Regulatory Compliance

We process personal data based on one or more of the following legal grounds:

  • performance of a contract,

  • legitimate business interests,

  • compliance with legal obligations,

  • user consent where required.

We comply with applicable data protection and payment regulations, including but not limited to:

 

GDPR (General Data Protection Regulation)

For users located in the European Economic Area (EEA), we comply with GDPR requirements. You have the right to access, correct, delete, or restrict processing of your personal data, as well as the right to object to processing and lodge a complaint with a supervisory authority.

 

SCA (Strong Customer Authentication)

To ensure payment security, transactions may require multi-factor authentication in accordance with Strong Customer Authentication rules.

 

PSD2 (Revised Payment Services Directive)

All payments are processed through PSD2-compliant payment providers. We do not store full payment card details on our servers. Payment data is handled securely by authorized third-party providers.

 

4. Data Sharing and Third Parties

We do not sell or rent personal data to third parties.

We may share limited data with:

  • Service Providers — hosting, payment processing, analytics, email delivery, and technical infrastructure providers necessary to operate the platform.

  • Legal Authorities — when required by law, regulation, or legal process.

All third parties are obligated to process data securely and only for the purposes specified.

 

5. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access and update your personal information.

  • Request deletion of your personal data.

  • Restrict or object to certain data processing activities.

  • Opt out of non-essential communications.

To exercise your rights, please contact us at:

Email: [PLACEHOLDER_EMAIL]

 

6. Data Security

We implement appropriate technical and organizational measures to protect personal data, including secure servers, encrypted connections, access control, and regular system monitoring.

 

7. Digital Products, Services, and Marketplace Features

Our platform offers digital products (templates), digital services, and hourly-based specialist services. Any content, files, or deliverables provided through the platform are handled within secured systems and linked to user accounts and orders. No unnecessary personal data is embedded in digital products.

 

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or platform functionality. Updates will be published on this page with a revised effective date.

 

 

9. Contact Information

If you have any questions regarding this Privacy Policy or how we handle personal data, please contact us:

Website: [PLACEHOLDER_WEBSITE]

Email: [PLACEHOLDER_EMAIL]

 

[PLACEHOLDER_COMPANY_NAME]

Registration Number: [PLACEHOLDER_REG_NUMBER]

Legal Address: [PLACEHOLDER_LEGAL_ADDRESS]